Core Concepts in Spektrix
Start learning how to use Spektrix by understanding the core concepts of the system, or freshen up your understanding as an experienced user.
These bite-size videos are each just a few minutes long and help you to speak Spektrix fluently.
Complete them all in just 35 minutes or skip ahead to a particular concept.
Happy learning!
Support Centre-
Events & Event Instances
Understand Events as the experiences you offer your audience and Event Instances as the date and times of these experiences. Here is some more placeholder text so we can see what it looks like with even more text omg that is so crazy thanks so much.
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Seating
Understand how Seating Plans and Overlays work in Spektrix.
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Pricing
Pricing in Spektrix: Ticket Types, Price Bands, Price Lists and Offers.
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Attributes
Every Spektrix system comes preset with the most common standard fields. Attributes allow you to define custom fields.
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Connecting Customers: Relationships & Households
Relationships and Households help you understand your audience and how they are interconnected.
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Customer Tags, Attributes, & Contact Preferences
Contact Preferences, Tags and Customer Attributes help you manage customer data and power Customer Lists, Reports and Offers.
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Audience Loyalty
An introduction to the features that promote audience loyalty through reattendance: Multi-buy Offers, Ticket Subscriptions, Fixed Series and Memberships.
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Using Data
The key components to using and finding data in your system: Criteria, Eligibility, Customer Lists and Reports.
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Customer Lists & Segments
Segmenting your customers is key to effectively engaging them. In Spektrix, Segments are based on stored data which define the customers to be included in Customer Lists. Customer Lists power emails, fundraising campaigns and more.