Spektrix Hubs 2024
Understanding Your Audiences
WHAT ARE HUBS?
Hubs are daylong events where you'll deep dive into all things Spektrix. Hubs are all about connecting with the Spektrix team and your fellow users, because when we share strategies and successes, we all benefit.
Hubs are free for users to attend. You get yourself to the event, and we'll provide everything you need, including lunch, a happy hour, and dinner with your Spektrix Community. Check out our FAQ page for more information and explore the program below.
UNDERSTANDING YOUR AUDIENCES
Spektrix Hubs are back! This year, Hubs will center on a crucial theme: Understanding Your Audiences. We'll tackle this issue with four content sections, which you can read more about below.
As always, our agenda is crafted around your feedback and priorities. You can expect our usual high quality sessions, packed with Spektrix insights, plus even more opportunities to learn from the successes of fellow Spektrix users and connect with your Spektrix Community. You’ll walk away with lots of actionable guidance and ideas to inspire your whole team.
Lightning Talks from Users Like You
As we discuss each topic, we'll hear directly from Spektrix users about strategies and initiatives they've used to achieve success
Connect with your Spektrix Community
This year, we've added even more opportunities to connect and collaborate with other Spektrix users
WHAT YOU'LL TAKE AWAY FROM HUBS
Maximize the Health of your CRM
Boost efficiency and usability to achieve even more with your Spektrix system
Better Understand Customer Behavior
Tips on segmentation, prospecting and upselling
Engage your Audiences with Powerful Communications Tools
Understand and make best use of your tools to attract your target audiences
Measuring Success
Reporting tools and approaches to track your progress
9:30am
Registration opens
We welcome you into the venue and invite you to get situated with a warm beverage and a snack.
Your Success at the Heart
Hear from senior leaders about the latest Spektrix developments and initiatives designed to strengthen your fundraising, ticketing and marketing impact.
Maximize the Health of your CRM
Boost efficiency and usability to achieve even more with your Spektrix CRM.
Better Understand Customer Behavior
Tips on segmentation, prospecting and upselling.
12:00pm
Lunch + Consultation Slots
We'll break for lunch, provided onsite by Spektrix.
Consultation Slots will also occur at this time.
Audit Your Revenue Streams
Explore how you could unlock untapped potential from ticketing, secondary spend, memberships, subscriptions and donations.
Engage Your Audiences with Powerful Communications Tools
Learn how to make best use of communications tools to attract your target audiences.
Measure Success
Reporting tools and approaches to track your progress and plan your next steps.
3:00pm
Comfort break
Stretch your legs, run to the restroom, grab a cup of coffee or tea!
Unlock Cross-Team Collaboration
Insights from Spektrix users on how they build and maintain internal buy in across departments at their organization to get the most out of Spektrix.
Spektrix Developments
Hear about our current and future product development plans.
5:00pm
Happy Hour + Consultation Slots
We'll have a happy hour to wrap up the day.
Consultation Slots will also occur at this time.
6:00pm
Dinner with the team
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Spektrix users attended Hubs in 2023
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cities across Canada, the UK, and the US
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arts organizations represented at Hubs in 2023
HEAR FROM AN ATTENDEE
Rosie Bingham, Development Coordinator at the Royal Exchange Theatre, shares her experience at Hubs 2023 in Manchester.
Really loved this chance to get to connect with other users in person! The afternoon sessions were really useful, even as a long-time user, there was some useful info and new ideas to implement.
Spektrix's commitment to learning, development and customer service is absolutely second to none and, from seeing everyone here today, is really appreciated by its clients and community. Thank you so much for a wonderful day!
Building connections has been very valuable! I love Spektrix.
Really loved the one-on-one Consultation Slot experience, had a total Eureka moment! There's no stopping me now (until I have to inevitably contact support again)!
Being new with Spektrix, this was a great opportunity to learn more about the system and how others use it. I found many nuggets of information that I can use or take back to my team so we can take better advantage of what the system offers. Thank you for providing this opportunity!
Extremely positive experience, great to have comprehensive and targeted support from the team, as well as meet peers facing the same challenges.
I really enjoy Spektrix Hubs! It's my second year attending, and it's fun to get to know other Spektrix users!
I had a very insightful day. I really enjoyed the use of real life examples threaded through the presentations. My 1:1 was very useful and I especially enjoyed the breakout section with handy conversation starters.
We are very new to Spektrix (only 1 month since going live!). I was quite anxious as I felt I would perhaps be out of my depth. However, I have thoroughly enjoyed my day and have found all the sessions to be really helpful and informative. Hosts have been wonderful and all the staff are so friendly!