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Ticket Subscriptions

How to set up, sell and redeem flex passes in Spektrix

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Training, best practice examples and guidance to make the most of new native functionality in Spektrix

 

What's changed in my system?

Terms and Concepts

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Ticket Vouchers

A Ticket Voucher is a pre-purchased item that at some point gets redeemed for a Ticket to an eligible Event Instance.

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Ticket Voucher Group

Assigning Ticket Vouchers to a group of eligible Event Instances creates a Ticket Voucher Group.

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Pricing Sets

The pricing levels at which a Ticket Subscription can be bought, which can define the ticket eligibility for the customer who owns the Ticket Subscription. Assigning a price per Ticket Voucher in each Ticket Voucher Group, with the option to further differentiate the price according to Ticket Types and Price Bands, creates a Pricing Set.

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Creating and Selling Ticket Subscriptions

Selling Ticket
Subscriptions

 

Creating Ticket Subscriptions

 

 

Multiple Ticket Voucher Groups

 

 

ASK US TO GUIDE YOU THROUGH A LOYALTY REVIEW


Our expert consultants are here to work with you to review your audience loyalty approaches, assess where Ticket Subscriptions might fit with them, and implement Spektrix tools to drive your loyalty strategy forward.

To help us connect you with a consultant, just tell us a little about your current approaches - we'll come back to you very soon.

REQUEST A LOYALTY REVIEW

TICKET SUBSCRIPTIONS IN PRACTICE

Stories from Spektrix users who helped to trial Ticket Subscriptions, and how it's streamlined the experience of their patrons and box office teams.

OTHER LOYALTY MODELS

Pick the right approach for your audience and team

 

Fixed Series

A Fixed Series subscription allows customers to book the same seats across a number of different Instances, usually for a discounted price. That booking becomes a subscription which can be renewed, giving that customer the right to keep their seats for next season or choose other seats available to them when setting up their subscription for the following season.

Memberships

Memberships can be sold online, in person and as gifts, and can be used to make a donation to your organisation and/or to provide access to benefits such as special discounts and Priority Booking. They can also be used as criteria in reporting or Customer Lists, and can be set to automatically renew to drive retention.

Support Centre Guidance on Ticket Subscriptions

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